bassett alexander sectional reviews

I wish I had gone organic. The throw pillows are completely flat, the entire couch is pilling. How are you enjoying the furniture? The Bassett 2712-62 Alexander Sofa is available in Hickory Park's, North Carolina Furniture Galleries. This is the 2nd major experience we've had with Bassett Pittsburgh and Colleen Harmon. There are pulls and snags all over the rug and it looks terrible - like a discount store cheap rug. Bassett of Cool Springs is a local furniture store, serving the Cool Springs, TN area. Can I ask what happened? I think I’ll keep looking—so disappointing because they have a line where you can customize arms, legs, etc and it *seemed* like the perfect find! We thought we were buying the best furniture available, but it is actually lower quality than the chain furniture stores. I would probably go with a different color though. There is a minimal one year warranty. It's ivory and my daughter spilled coffee on it. Living Room. My furniture is in a conservatory and they even helped with the selection of fabrics so they wouldn't fade and also chose fabrics that stand up to that environment. I’m considering buying the Alexander U-Shaped Sectional. Beware. I have always enjoyed working... Our design consultant was patient and personable. Its in our family room with heavy traffic. I think it would work best if you are looking for a sectional that would be in a living room that you entertain in. As for the negative reviews I wouldn’t let them cloud my decision to buy more Bassett. It cost $4,000 on sale including the fabric warranty and I HATE it! Each brings to the studio unique perspective and fresh ideas, they truly know how to play with colors, and styles. 650 Frazier Drive • Suite 155 • Franklin, TN 37067 • (615)350-1250. Was hoping that after they broke in they would quiet down but it is still just as bad. Am very unhappy with the quality. Customize the piece with one of our many fabric options for a look that's truly you. The Alexander with Roll Arm Collection is pure comfort and classic style. Product availability may vary. These are the pieces you want to sink into after a long day, and they're the ones you want to show off to guests when they arrive. Look no further than these lovingly created pieces, Smart Shopper: How to Judge Antique Furniture Quality, Fashion a High-Quality Cutting Board From Scrap Wood, Room of the Day: A Master Retreat Designed for Quality Family Time, What Chipotle and Radiohead Can Teach Us About Sound Quality at Home, 5 Qualities of a Happy Designer-Client Relationship, My Houzz: Quality Shows in a Contemporary Dutch Home, Pro-Quality Manufacturing at Home? We truly believed Bassett to be a quality product. The Beckham from Bassett has been a disaster! Bassett furniture makes attractive furniture and decor but the quality is lacking. I had the best buying experience. Bassett was no help at all. This is not the sectional for that. Finally, I just had it professionally cleaned and it looks beautiful. The quality of the product seemed better and more customizable, which i liked. Pics of : Bassett Alex Sectional Sofa. I have a dining table and bedroom set getting delivered this Thursday 9/12/19. The salesperson recommended performance basketweave. I can't wait for the new sectional to be delivered. Bassett Furniture -- good or bad experience? I feel like for the price I will pay I don't expect an excellent sofa but a decent one that I hope holds up for 5 years. Most importantly it's comfortable and I've had 3 back surgeries. We love this sectional. The problem I'm having is that I wanted a lounge sofa. Only "store" reviews are collected 3 days after customer receives product. The one I am sitting on will be passed down to my daughter and grandson, so tired, yes, it has years of life left! I priced out reupholstering the sectional... which was near as expensive as buying a new one. Select your Favorites. Sure I was happy early on, now I hate my table. Bassett Alexander Sectional Sofa. (Added to above comment) We have the performance basket weave fabric. I have always come to expect the highest quality product from Bassett. Very satisfied with the treatment and help with making our furniture purchase. We were very close to purchasing an expensive leather sectional and recliner from Bassett when I decided to look at reviews and to make sure they were a quality company. At the same time we purchased a dining table and chairs. The fabric is already pilling severely. Bassett Furniture Alexander Collection. I'm about to buy a sale item sofa with their Revolution performance fabric because I have two dogs (labs). Looked lovely but the finish/sealant is worthless. When I told them we have neither, I was told, "Well SOMETHING is getting up on the back cushions to make them slump/tear". Bassett 2712-LSECTL Alexander Large L Shaped Sectional The Bassett 2712-LSECTL Alexander Large L Shaped Sectional is available in Hickory Park's, North Carolina Furniture Galleries. I am super shocked at all the negative reviews. Bassett Furniture Grove Park Leather and Oak Mission Style Sofa and Coffee Table. I just bought the Beckham sectional from them. - 2 seat cushions had stitching come out (which they sent new covers for). Personally, I would rather pay a bit more for American made. I am looking at on of their dining tables that you customize, this is for a great room situation not formal dining room will it hold up to everyday. I have a sofa and two chairs and they have held up. Thank you! Hot coffee cups can leave marks as well. Revolution fabrics are great for clean-ability. Thanks!! Copyright © 2003-2021 Bassett Furniture Industries. By Review Home Co | October 19, 2018. I wanted a sectional that I could lounge in. Tamy McWilliams - curious what sectional and fabric you purchased. Item Information. I recently (in January) sold this Bassett leather sofa to my cousin. Care to share experiences? Customize the piece with one of our many fabric options for a look that's truly you. And the cushions are sunken in. POOR QUALITY RUG AT BASSETT FURNITURE - SO DISAPPOINTING! 0 Comment. $44 for 24 months with PayPal Creditopens a installment calculator layer* $44 for 24 months. athe set was well made and we really loved it. I have a one-year-old sofa that is piling terribly. Crappy construction, worse customer service, messed up furniture build. I’d be wary of looking for reviews as my experience is people love to complain but fail to praise. Once your request has been received, we’ll verify your identity and review … As such, they only have a sample of what’s available in-store. Luckily, the set doesn’t get much use. Yes, it looks tired... because it is. The Alexander Small Sectional by Bassett furniture features plush cushions and rolled arms, finished with tapered legs with a walnut finish. I wish I had researched more diligently prior to purchasing a very expensive sectional sofa and ottoman. I have had my modular sectional since December 2019. 36 Months available on purchases over $3000. Customer support told me purchase stuffing and "fill the back cushions up." Shop for the Bassett Alexander Casual 3-Piece Sectional at Bassett of Cool Springs - Your Cool Springs, TN Furniture & Mattress Store. I for one, am currently sitting on a 12 year old sectional that survived 3 dogs, 2 cats, 3 kids through teen years, a infant grandson, puppy, kitten... 4 professional washings.. I like that their furniture is made in the USA. I will never shop at Bassett Furniture again. For the price we paid for the furniture, this quality better be second to none. I am buying the last living room set I will ever buy (knock on wood). I have made several large purchases at the Knoxville Bassett store over the years and will continue to... Kristelle was extremely great to work with. Maybe the quality was better years back because we have had our leather Bassett sofa and chair for over 15 years and it is still in great shape. I am in the market now for new furniture and so far Bassett is at the top of the list for wood furniture, although for couches I am going to look somewhere else because Bassett is rather expensive. Bassett. The rug has been down for 10 months now and is 13 months old. There is no way around an issue here and there. The tapered legs offer an elegant finishing touch in a walnut finish. Was in there today and say some seemingly nice pieces for a decent prices. Don't let tight spaces keep you from entertaining. Start Shopping. Hi Jesders. Some pillows I wanted were no longer sold at our local store. Alexander track arm queen sleeper fabric seating roll small l sectional 2712 lsects bassett furniture living what s the best sofa check out our epic reviews guide everyday value room mackie 6q shaped alex by contemporary other Alexander Track Arm Queen Sleeper Fabric Seating Alexander Roll Arm Small L Sectional 2712 Lsects Bassett Furniture Living … Continue reading Bassett Alex Sofa It'ss very hard to find reviews when companies don’t post any. There's an App for That, Blue rug, yellow walls, taupe couch family room design help. Like new. That's how much I hate these couches. Bassett Alexander Sectional Sofa. I'm also not one to complain for minor imperfections, however this was a major purchase, I'm now faced with replacing. You get what you pay for. My next purchase will be counter chairs for my kitchen island... Bassett is a great line, traditional/transitional not too trendy, comfortable, and completely customizable. Do NOT recommend. Has anyone purchased the new Bassett Furniture Bench *Made Collection dining tables/chairs? I bought a Bassett bedroom set years ago and it was great. If you don't have Adobe® Reader® get it here: Get Adobe® Reader®, Greensboro, NC, 4501 Landover Drive - Now Open, Enter for your chance to win a I was also price comparing--the full price Bassett sofa I liked is about $1000 more than a very similar style at PB. We are currently shopping for 2 matching sofas--I have been everywhere looking for reasonably priced, nice quality sofas. Once you are out the door, it feels like they don't mind closing it on you forever. The upholstery is starting to fray on a few seams at the cushions, but it is the damned most comfortable sofa I have ever owned. I would never go back to a Bassett store, I feel used and deceived. Basset stood by their product when one of the seams on the chair separated. Accoridng to their website most of the upholstery is hand assembled and sewn in North Carolina and Texas. Wow, all these negative comments bum me out. Alexander Roll Arm Small L Sectional. Sounds like this won't be the case for Bassett? I finally got to the point where I could afford to buy from Bassett and purchased this sectional, expecting exceptional quality. It was just another furniture store with too many sales people. We were also told at this time that pilling was not covered by their warranty. Which is what I was going to do, but got swayed by the pricing at Bassett and because HGTV is a sponsor. Call for Pricing ... of request at a time. It sits high and props you up. That is the exact fabric the salesperson recommended for durability! With this piece in the Sectional Builder, you can add in and remove sectional pieces until you have just the right shape and size, then pick out your favorite fabric and color! This is a huge furniture company selling product made by real people and sold and delivered by real people. I take responsibility for my side of error, but the company is one tough cookie. -These couches creak like crazy. The tapered legs offer an elegant finishing touch in a walnut finish. I feel as though our sales person talked a good game but is terrible at following through with things she says she will look into or follow up on. The bed pillow backs are semi-attached, while the seat cushions are boxed and loose. Melissa in the Friendswood/Clear Lake store was amazing! I liked the idea that the sofa and chair were made in the states and assumed the quality would reflect that. I still love this set and think it is very handsome. Its just me and my husband that use the sofa. Once your request has been received, we’ll verify your identity and review your request. Double pad now. This is not ok. We wanted a family sectional that stood the test of time and we're shocked at how poorly this sofa has held up. ... Fog Alexander Roll Arm Large L Sectional. They followed up after the chair was serviced. Everyone at the Hoover AL location was wonderful and went above and beyond to help me! I am soooo disappointed in the quality. Local Pickup. Condition: Used. Bassett also has a spin-off accents company named Basset-Mirror which—you guessed it—features accent pieces that are heavily laden … The sales staff was very friendly and helpful, not to pushy. In this regard, I kept my review to what was on the showroom floor but also provided you with information about customization options and additional products that match the collection. I will never shop at Bassett Furniture again. 17 watching. Made in the USA too! search. The postage for the bubble wrap envelope containing the hardware wouldn't have cost them more than five dollars. Any updates on the HGTV CU.2 custom sofa long term quality? I love my Bassett furniture. im curious to see how it’s holding up. get in touch! I sat on floor models, and this problem never occurred to me. Stay away! Local Pickup. Shop Bassett Alex 2 Pc. The customer service is outstanding!! Unacceptable customer service and a cheap rug. Very professional. Pills were not covered under their extended warranty...we were very dissatisfied and moved on. Never had this issue before. Now my Grandaughter is using it and it still looks new. Also? The chairs look very chunky. Beautiful Suede Sofa Set. Adding to your cart. Let me tell you, I feel absolutely cheated on these things. Also, I wanted an organic sofa, but bought the Bassett instead, and there is a chemical off-gassing smell to now, and it is end of February 2019. But overall it's ok. I am extremely nervous seeing some of these poor reviews of Bassett Furniture. Appreciate all of the information and assistance provided by Suzanne Herzog. Buy now or customize your own! Alexander Small Sectional 2712-LSECTSFC2. There were one or two stains. Alexander large l shaped sectional alex l shaped sectional living room by bassett furniture co email archive alex sofa by bassett furniture. The Alexander with Roll Arm Collection shows that we don't have to choose between coziness and beauty. DO NOT BUY furniture from Bassett. She is so knowledgeable on all of the Bassett... Toni was great. The Power of the American Home and what inspires you to create a home as individual as you are. I am looking for good quality and durability (2 kids under 10 and 2 dogs). Post navigation We work every time w/ our designers Emília and Michelle, they are just talented gems. I have since, however, had more experience with this store , both personal and through family members who have bought several items. They sent someone to try to to get the stain out and he couldn't get it out! Bassett Furniture Alexander Collection. This organization is not BBB accredited. Our CR Laine and PB sofas held up well--fabric and construction--in our high traffic living area. Our new Bassett sofa is a disaster! 2712CUSTOM in by Bassett Furniture in Hot Springs, AR - Alexander Custom Sectional. Anyone sitting there is tipped toward the armrest at a 20° angle! My previous furniture, from LaZboy lasted 13 years and I am still using in another room in my home. We love it! I had many pieces of Bassett furniture going back over 20 years - bedroom set, poster bed, leather chair, office furniture, couches, chairs. A compact, fabric sectional allows you to gather the group in style, even in tight spaces. Made with pride since day one. It’s a fair trade off. I am now reluctant to puchase anything from them going forward. Does anyone know anything about Bassett Furniture Quality? I suspect this sofa was made in another country, not in the USA as they promote. I have rejected proposed solutions to replace the cushion (no guarantee on dye lot match) and replace the metal frame by disassembling the sofa in our home. Everything held up incredibly well. I am sorry I bought it now, because it was $3,000 +, and not being a person with money, that is a lot for a sofa. We are considering ordering from Bassett and I came across this thread. However, it is a solid gorgeous set, that we got on clearance, for a steal. $975.00. Great service! OMG, I can't believe how many negative comments about Bassett furniture there are in the WWW. Hope this helps. I don't know which fabric I have but it was one of the "faster ship" fabric options in white. They could have easily mailed us the hardware that was needed. 271272 in by Bassett Furniture in Jackson, TN - Alexander Roll Arm Sofa. One thing that’s important to note before diving into these reviews is that Bassett Furniture is highly customizable. Shop for the Bassett Alexander Casual 3-Piece Sectional at Wilcox Furniture - Your Corpus Christi, Kingsville, Calallen, Texas Furniture & Mattress Store I used something called FOLEX from amazon and it takes a spot out immediately. We purchased 2 Bassett sofas roughly 2 years ago. The other odd thing is that I never received a guide on how to care and clean the fabrics or the cushions, etc. We were also told (by our sales person), at the time of purchase, that the fabric we chose was a higher grade fabric (with a higher price point). I've had many upholstered pieces over my lifetime and have never experienced this type of breakdown in such a short amount of time (my last sofa was 15 years old and never pilled or showed fabric wear). Esprit Decor Home Furnishings is a local furniture store, serving the Chesapeake, Virginia Beach, Norfolk, VA area. Tamara, did you have a problem with the performance fabric? Bassett notes that while they globally source their raw materials for some of the products, they inspect, assemble and finish the products to ensure they are of high quality. Our legacy of craftsmanship and style spans more than 115 years. Meet with one of our local designers and get started on your next design project. We bought an $8800 custom sectional from Ruby. I have not felt like a priority after I paid for my sectional and get the feeling they are blowing me off. When or if this gets resolved I will NEVER shop at Bassett again. They use a resistant finish that allows water glasses and the like to sit directly on the table. I didn’t notice right away or inspect every detail like I should have while the delivery guys were there. Once the sofa was delivered, I was met with a cool attitude, even disdain. Contact us for the most current availability on this product. He's a... Joseph Swett was very helpful in designing my new living room. Consumeraffairs.com lists hundreds of Bassett furniture complaints from disatisfied customers around the U.S. This is helpful! Just wondering if Bassett is worth the extra money and if not where should I be looking (Pottery Barn, Ethan Allen)? I love to rave when purchases are great. Shop our curated design plans. I went to the Bassett website recently and looked up the chair we have and it’s frame is made out of laminate? It's about plush cushions and rolled arms, finished with tapered legs with a walnut finish. I took a chance and emailed a store 90... Have enjoyed visiting the Hunt Valley Maryland location. The down side is some have a tendency to pill. I can’t afford to throw money down the drain. We had to wait to get the new ones delivered. So the back cushion doesn't offer support. 271262 in by Bassett Furniture in Batavia, NY - Alexander Roll Arm Sofa. I am so glad I found this thread. So Annoying!! Wish me luck! They have regular sales, sometimes 30% off w/ free delivery if you meet the threshold. My bedroom set is HGTV by Basset and I love it, but I do have issues with the drawer units on 2 drawers and have tried to figure out how to repair, but cant. I was looking to purchase the Alexander or Davenport L shaped sectional from Bassett. Nope! Local Pickup. This piece of furniture is in a room that guest relax in and I am embarrased by how it looks. You have searched for bassett furniture sectionals and this page displays the closest product matches we have for bassett furniture sectionals to buy online. But I'm not sure if that's normal or not. (We've had sofas from CR Laine, Ikea, and Pottery Barn in the past). Get fresh design ideas and inspiration from our design blog. I have never written a review for anything in my life except for this one. Skip to Main Content. Well we just paid $4k for the Ellery sofa in Veneto Walnut. Invite guests to gather on this l-shaped sectional that's large enough to seat the group but compact enough to fit spaces that typically can't accommodate a sectional. There were several paint chips on various pieces. At this point I don’t know who to trust bc I’ve found bad reviews for darn near every brand I’ve considered. Curious if anyone has had experiences with any of these particular choices? We are so pleased, we go back every now and then to add pieces to our already stellar design. I've since purchased a fuzz remover, had the fabric cleaned and still have found the need to de-fuzz it every few months. Howard was warm and friendly helping me purchase my first-ever custom sofa end of December 2018. or Best Offer. Once the sofa arrived, I found my feet would not hit the ground. -3 stars. The Alexander Casual 2-Piece Sectional, made by Bassett, is brought to you by Bassett of Cool Springs. These chemicals are not good for anyone, and we do not know how long they off-gas. The fabric is too baggy on some two of the three seat cushions, the stitching of several seams is crooked and there was a small hole in the fabric of one seat. I own several Bassett Furniture pieces and I love the quality and high end design. We bought a custom upholstered living room set, sofa, loveseat, chair and ottoman from them quite a few years back. I am a 5' tall woman. Hi cmseano, I purchased the Beckham sectional July 2016. We currently have a Raymour and Flannigan sectional that we bought 10 years ago and it is still in excellent condition. I wish they would have discussed the height of the sofa with me while designing it. While researching replacements for my current sectional, I went to several stores, and the build quality just is not there. They also told me to keep my kids and animals off the back of the couch. We bought a Beckham sectional three years ago - we've already had the back cushions replaced because they were separating. The sofa is holding up okay. So, I just decided, I am almost 50. The prices were a bit high, but i hop you get what you pay for. We purchased a 9 x 13 rug from the Westport, CT store that we kept wrapped up until our floors were finished. This DIY project saves scraps from the landfill, hones your woodworking skills and produces a gorgeous kitchen piece, Bright colors, bold patterns and dark walls cozy up a space where the whole family connects each night, Contemporary designs filled with glass and concrete can be hostile environments for great sound quality. Check out all reviews before purchasing anything. I own the live edge dining table + bench, console tables, light fixtures, etc. Amber wil ams? I was told to sit on the sofa, and the cushions would eventually decompress, and he said that the company knows this, and on purpose does not make cushions too soft. We purchased dining, living, master and guest bedroom, and family room furniture, and our guest notice and point out the quality and craftsmanship when they visit. Here's how to fix that, Cultivate trust, flexibility and more during a design project, and it could be the beginning of a beautiful alliance, Materials as hard wearing as they are lovely now fill this once-commercial space in the Netherlands, Take your home workshop into the future of design with 3D printers and app-driven tools, Looking for heirloom-quality furniture? I also received excellent customer service and delivery. It was used hard, but the cushions were still firm and the only place the leather had damage was where my puppy had started to chew it when teething. It’s been 48 hours and I haven’t received any attempt of trying to contact me. Walked us through step by step and helping us... Karl Sternberg has gone above and beyond to get us the perfect furniture for our new dream home. I will have to replace soon and will continue to tell my associates and friends to not be fooled by the beautiful color coordinated displays. Bassett Furniture is also found in many non-Bassett owned stores, and those locations should appear on their locator page as well. My furniture permitted me to pick out the wood you wanted for the legs, so the negative poster here doesn't know what they are taking about. POOR QUALITY RUG AT BASSETT FURNITURE - SO DISAPPOINTING!We purchased a 9 x 13 rug from the Westport, CT store that we kept wrapped up until our floors were finished. When I contacted Bassett about sending me some replacement drawer hardware for the dresser drawers that have fallen apart, their answer was to contact the store we purchased the dresser from. The Alexander Casual 3-Piece Sectional, made by Bassett, is brought to you by Esprit Decor Home Furnishings. -Both couches have sewn on back cushions and they continuously slump and 1 had stitching come undone. I have no complaints. $475.00. It is in a room with very low traffic and no pets. Shop our latest catalog, with ideas for your home. As an owner of many pieces of Bassett Furniture I have had zero quality issues. Am in the process of working with local retail store to replace. $10,000 BASSETT SHOPPING SPREE. Within a few months of delivery, one seat cushion sank (it was actually lower than the other 2 cushions when it was delivered.) Hickory Furniture Mart: My new Bassett Sectional - See 205 traveler reviews, 33 candid photos, and great deals for Hickory, NC, at Tripadvisor. I'm trying to find the middle way between purchasing Ikea and the very spendy Pottery Barn. I really don’t know why I didn’t do my homework before our purchase on the construction and materials used for their furniture frames. After contacting both the store and the manufacturer directly I was told the there is no warranty covering my problems. You've earned the right to shop tax free and enjoy FREE shipping! #lovemybassettfurniture, Pick the treasures from the trash without expert experience by learning how to evaluate antiques and what questions to ask, Cheap furniture has its place, but more shoppers are waiting to invest for the long haul, We identify some elusive attributes of excellent interiors to get you past "I know it when I see it", Waste not, want not. when it was delivered they don’t give you anything, just a copy of your delivery invoice.I think I’ll be going with maidenhome and wish I had in the first place. There were one or two stains. Read the fine print.....! Its in our family room with heavy traffic.

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